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Frequently Asked Questions

  • What's included in the tour price?

    Inclusions vary by tour. Check each tour page for transport, guides, meals, entrance fees and exclusions. Flights are included only when explicitly listed.

  • How many people can I book for, and are there child fares?

    Online booking currently supports up to nine travellers, excluding infants. Child and infant fares depend on the selected tour option. Contact our team for larger groups.

  • Can I cancel or change my booking?

    Cancellation and refund conditions are shown on the tour page and at checkout. Review the terms for your selected tour before payment, and contact our team if you need help with a cancellation or change.

  • How can I pay for my tour?

    Available payment methods are shown at checkout. Depending on the tour, you may be able to pay in full or choose a deposit option.

  • What should I bring on the tour?

    Check your booking details for required documents and essential items. Bring valid identification and any travel documents required for your specific itinerary.