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Your account

What an account gives you, and what we keep in it.

What an account does

It holds three things: the experiences you have saved, the bookings you have made, and the contact details we prefill at checkout so you are not typing them again on a phone at an airport. If you booked as a guest first, signing in on the same browser moves those bookings into the account. Your account, your wishlist and your newsletter sign-up are stored on our servers, so they follow you between devices.

  • Wishlist — saved experiences, kept with the account rather than the browser
  • Bookings — every booking, its reference and its status
  • Contact details — prefilled at checkout, editable per booking

Passwords and sign-in

Sign in with your email and password. If you have forgotten it, request a reset link from the sign-in page — for your protection the page gives the same answer whether or not an account exists for the address you enter.

Email verification and social sign-in are not in place yet. They arrive with the identity provider.

Deleting your account

Self-service deletion is not built yet. When it is, it will be on this page. Until then, ask through the contact page and it will be handled by hand.